Support

Help with SpeechBee

Contact us about setup, purchases, privacy, account deletion, or a technical problem.

Contact

Email support@speechbee.app. Include your device model, operating-system version, and the step that failed. Do not send recordings, transcripts, passwords, purchase receipts, recovery keys, or Sign in with Apple tokens.

Apple purchases

Restore purchases from SpeechBee's Account screen. Apple manages App Store billing, cancellations, and refunds. Deleting a SpeechBee account does not cancel an Apple subscription; cancel it through Apple's subscription-management screen if you do not want billing to continue.

Optional Apple cleanup

Apple cleanup is off by default and runs only with Apple's on-device Foundation Models. If Settings reports that it is unavailable or still preparing, deterministic cleanup remains active. SpeechBee never sends that cleanup to cloud. After an accepted change, use the bounded Revert or Raw control while it is available; if the host text or selection changes, the keyboard intentionally refuses the revert.

Privacy and deletion

The Account screen can export local app data, initiate account deletion, and separately erase local data. Privacy and data requests may use the same support address.